Privacy Policy

Last updated: September 3, 2026 · What we collect, what we do with it, and the choices you have. The short version: the minimum a store needs to run. We never sell your data.

1. What we collect

Order details — name, email address, shipping address and order contents, collected when you place an order or send an order request. Payment card details are handled by our payment provider and are never stored on our servers.
Email address — only if you subscribe to restock and COA updates.
Technical basics — standard server logs (IP address, timestamp, page requested) kept briefly by our hosting provider for security and debugging.

The research-context selection and attestations at the site entry are not stored or transmitted — the entry confirmation is shown on every visit for that reason.

2. How we use it

To process, ship and support your orders (order confirmations, tracking, COA delivery).
To send product updates and restock notices if you've subscribed — every marketing email contains a one-click unsubscribe, honoured immediately. Unsubscribing stops marketing email but not transactional messages about an order you have placed.
To meet legal, tax and record-keeping obligations.

3. Who we share with

We do not sell, rent or trade personal information. We share data only with the service providers required to run the store — payment processing, shipping carriers, email delivery and hosting — and only what each one needs for its job. We may also disclose information where the law requires it.

4. Cookies and local storage

The site uses your browser's local storage for the things a store needs to remember: the contents of your cart and your saved items. These stay on your device. We do not set advertising cookies. If analytics are enabled they are aggregate and anonymized — used to understand site performance, not to profile you.

5. Retention and security

All traffic is encrypted with TLS. Order records are held in access-controlled systems and retained as required for tax and compliance purposes, then deleted. Access to order data is limited to personnel who need it to fulfil and support orders.

6. Your rights

You may request a copy of the personal data we hold about you, or ask us to correct or delete it, by emailing support@arkanawellnessproducts.com from the address in question; we act on requests within 30 days. We honour applicable rights under state privacy laws, including access, correction, deletion and opt-out of sale or sharing (we do not sell or share personal information as defined by those laws), and we will never treat you differently for exercising them.

7. Age requirement

This site is intended for researchers aged 21 and over. We do not knowingly collect information from anyone under 21.

8. Changes and contact

If this policy changes materially we will update this page and the date at the top. Privacy questions: support@arkanawellnessproducts.com