Privacy Policy

Last updated: August 2026

What we collect

When you place an order or subscribe to updates we collect the information needed to fulfil it: name, email address, shipping address, and order details. Payment card details are processed by our payment provider and are never stored on our servers.

How we use it

To process, ship, and support your orders (order confirmations, tracking, COA delivery).
To send product updates and restock notices if you've subscribed — you can unsubscribe at any time.
To meet legal, tax, and record-keeping obligations.

What we don't do

We do not sell or rent your personal information. We share data only with the service providers required to run the store — payment processing, shipping carriers, and email delivery — and only what each one needs.

Cookies & analytics

The site uses essential cookies for cart and session functionality. If analytics are enabled, they are aggregate and anonymized — used to understand site performance, not to profile you.

Data retention & your rights

Order records are retained as required for tax and compliance purposes. You may request a copy of the personal data we hold about you, or ask us to correct or delete it, by emailing support@arkanawellnessproducts.com. We honor applicable rights under state privacy laws, including access, correction, deletion, and opt-out of sale/sharing (we do not sell or share personal information as defined by those laws).

Security

All traffic is encrypted with TLS. Access to order data is limited to personnel who need it to fulfil and support orders.

Age requirement

This site is intended for researchers aged 21 and over. We do not knowingly collect information from anyone under 21.

Contact

Privacy questions: support@arkanawellnessproducts.com